Terms & Conditions

By donating to Volt There through our online donation platform for single & monthly donations on our Website (www.voltthere.eu) you agree to the following Terms and Conditions.

Stichting Volt There (referred to as “Volt There”, us or we) based in The Hague  (chamber of commerce 82425981) is a registered foundation in the Netherlands.

Volt There has the following mission: initiate participation and engage European citizens. This is divided into four smaller goals. 

  1. Strengthen and safeguard democratic values and rule of law.
  2. Creating and strengthening a social and sustainable society.
  3. Strengthen and facilitate equality and emancipation.
  4. Overall strengthen and unite European society.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 5, ‘Monthly Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation, you agree to be bound by these Terms and Conditions for that donation.

We reserve the right to amend these Donation Payment Terms and Conditions at any time. These Donation Payment Terms and Conditions are governed by Dutch law and are subject to the exclusive jurisdiction of the Dutch courts.

Section 1: The donation services

We will use your donation at our discretion but within the scope of our mission. The donor cannot derive any rights from a donation other than that Volt There will use the donation for this mission. Once you confirm to us through www.voltthere.eu that you wish to proceed with your donation, your transaction will be processed through our payment services provider, Mollie BV or Stichting Mollie Payments (hereafter combined as Mollie). By confirming that you wish to proceed with your donation, you authorise Mollie to request funds through your chosen payment service.

Section 2: Unauthorised card use

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

Section 3: Information from you

Before we can process a donation, you must provide us with (i) your name and email address; and (ii) payment information relevant to your chosen payment method. We will use this information only to process your donation. It is your responsibility to ensure you have provided us with the correct information. 

When you submit your payment details, these details will be transferred to our payment provider, Mollie, and your payment data will be collected and processed securely by them. You should make sure that you are aware of Mollie’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.

Section 4: Refund policy

If you make an error in your donation, please contact us by email at volt.there@voltnederland.org within 14 days of your donation, and a full refund will be made to you minus the payment fees collected by Mollie. For a full overview of payment fees, please check Mollie’s up-to-date fee table.

Section 5: Monthly donations

This section (5) will only apply to recurring donations made through our Website where you have set up a monthly donation. When you set up a monthly donation, you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a monthly donation, you authorise our payment service provider Mollie to request funds from your chosen account through a SEPA direct debit. You are free to upgrade, downgrade or cancel your monthly donation at any time. You can do this at any time by contacting us at volt.there@voltnederland.org

If you wish to cancel your recurring donation and get (some of) your donations refunded, instead of requesting a SEPA chargeback through your bank, please contact us directly at volt.there@voltnederland.org. We can refund recurring donations which were withdrawn up to 8 weeks prior to the day you contacted us for a refund.

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